Suggested Books & Articles

Robert A. Baruch Bush and Joseph P. Folger
The Promise of Mediation (Jossey-Bass, 1994)

Kenneth Cloke
Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness with Joan Goldsmith (Jossey-Bass/Wiley, 2000)

Resolving Conflicts at Work: A Complete Guide for Everyone on the Job with Joan Goldsmith (Jossey-Bass, 2000)

Mediating Dangerously: The Frontiers of Conflict Resolution ((Jossey-Bass/Wiley, 2001)

The Crossroads of Conflict: A Journey Into the Heart of Dispute Resolution (Janis Publications, 2006)

Harvard Negotiation Project Publications
Getting to Yes: Negotiating Agreement Without Giving In (Penguin, 1991 revised)

Getting Ready to Negotiate (The Getting to Yes workbook) (Penguin Books, 1995)

Getting Past No: Negotiating Your Way From Confrontation to Cooperation (Bantam, 1981)

Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-Bass, 1988)

Getting Together: Building Relationships as We Negotiate (Penguin Books, 1989)

Difficult Conversations: How to Discuss What Matters Most (Viking, 1999)

The Third Side: Why We Fight and How We Can Stop (Penguin, 2000)
Previously published as Getting to Peace.

Beyond Reason: Using Emotions as You Negotiate (Penguin, 2000)

The Power of a Positive No: How to Say No and Still Get to Yes (Bantam Books, 2007)

Marshall Rosenberg
Nonviolent Communication: Language of Life (PuddleDancer Press, 2003)

Speak Peace in a World of Conflict: What You Say Next Will Change Your World (PuddleDancer Press, 2005)

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