FAQs

What is Mediation?

Mediation is an informal, confidential, yet structured process in which a neutral third person, called a mediator, helps disputing parties work through and resolve conflicts. The power of this outside intervention helps parties caught in destructive patterns of communication and power struggles, to find common ground and discover options for resolution. Facilitated Dialogue is similar but differs in that there may not be a lawsuit, grievance, complaint or concrete issue to resolve.

There is no concrete issue to resolve, we just can’t get along.  How do you mediate a relationship?

Oftentimes things go sideways when two people in conflict with each other try to talk. Using a facilitated dialogue process, Dee Knapp helps people get at the heart of what is important and to communicate that to the other person. She will help each side be heard and understood, and in this way, lessen the tension. As the tension subsides, people find they can have a working relationship that may be different than that which they have with their friends or partners but which allows them both to succeed with their goals.

How can mediation work if the other person is so much more powerful?

Power differences occur in most relationships. Power is very hard to identify, and clients do not know their own power. Through various communication techniques and intervention skills, the mediator is able to even out most power imbalances. The goal of mediation is to empower both clients while seeking a mutually agreeable solution.

How should I prepare for a mediation?

Think about what is most important to you before attending mediation or discuss them with someone you trust. Understand your goals and needs, what matters to you most. Think about how an outcome will benefit not only you but your work relationships, business and even your family. Dee Knapp will work with you to specifically prepare to talk to the others involved.

If I use mediation, do I also need an attorney?

The degree to which the parties use attorneys depends on the nature of the case and their needs. Dee Knapp is an attorney, but she does not act as an attorney or represent anyone in mediation or any of the other processes. She does not advise clients regarding their legal rights or responsibilities. If you choose, an attorney can play an important role by advising you, clarifying legal issues, helping you to understand your needs, and by creating options. Some clients choose to have legal representation but many do not. Dee is comfortable working closely with clients either way.

How much will this cost me?

We charge on a sliding scale from $275/hour to $400/hour. Sometimes we quote a set fee for the job.  Contact us to discuss your options.