Dispute Resolution & Mediation Service
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When conflict threatens your well-being, and the continued success of your business, we can help resolve those difficult issues. We've worked in some of the highest stress employment situations, including FEMA and the U.S. Postal Service.
Using proven methodologies based on a background in psychology and law, we will work with you both online and in-person to achieve a win-win solution. If you want to keep your relationships intact and achieve workable solutions, start by giving us a call. |
Solution Driven Mediation with Heart
"Dee Knapp's mediation abilities worked wonders for us. We started with a need to resolve an internal conflict but what we received was much deeper. Dee's fast work finding common ground among the parties rippled out to a more transparent and thoughtful culture shift which created better projects and happier customers. I heartily recommend Accord & Collaboration. Dee Knapp is fast, efficient, and connects on an emotional level to bring the parties to resolution."
— Julie Honeywell, Chief Human Resources Officer, Sound Transit
— Julie Honeywell, Chief Human Resources Officer, Sound Transit
Workplace Mediation
Informal, confidential, yet structured mediation process that helps disputing parties work through and resolve conflicts. Participants feel safe, have the opportunity to be heard, and learn new ways of communicating.
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HOA/Neighbor/Tenant
We help resolve conflicts between paid homeowners association services and owners, as well as dealing with neighbor to neighbor conflicts, to help find peaceful resolution and avoid court.
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Businesses/Partnerships
From discrimination issues to dealing with Covid impacts, we can help you resolve whatever is impeding your business, employee, and partner relationships.
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Diversity Equity Inclusion
Training, policy and strategy development in diversity equity and inclusion.
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Employment Discrimination
Guiding parties to their own solutions while avoiding court imposed ones, based on extensive employment litigation experience.
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Legal & Litigated Disputes
Mediation of litigated cases in both the caucus and the hybrid mediation model. Online virtual mediation or in-person are available.
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Large & Small, We've Worked with Them All
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Accord & Collaboration serves a variety of clients including corporations, like Microsoft, government entities, like the U.S Postal Service, and many small businesses and local government agencies.
“Dee brings a lovely combination of intelligence and compassion to all of her work.”
-- Laura Pierson, Softek, Inc. |
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"My experience with Dee as a mediator was very favorable. She knows how to read a room, develop trust, and skillfully cut through to what both parties can live with. She has a knack for understanding when to push and when to slow down. I recommend her mediation services, particularly in those cases involving difficult personalities, high emotions, and expectations that need to be aligned gracefully."
— Cathryn Dammel, Attorney at Law
“Dee’s application of technical knowledge and expertise is tempered by her life experiences, making her a rare commodity – a mix of incomparable technical knowledge with compassion and understanding.”
-- Chris Koser, retired director Seattle Federal Executive Board ADR Consortium
— Cathryn Dammel, Attorney at Law
“Dee’s application of technical knowledge and expertise is tempered by her life experiences, making her a rare commodity – a mix of incomparable technical knowledge with compassion and understanding.”
-- Chris Koser, retired director Seattle Federal Executive Board ADR Consortium
