Suggested Books & Articles
Robert A. Baruch Bush and Joseph P. Folger
The Promise of Mediation (Jossey-Bass, 1994)
Kenneth Cloke
Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness with Joan Goldsmith (Jossey-Bass/Wiley, 2000)
Resolving Conflicts at Work: A Complete Guide for Everyone on the Job with Joan Goldsmith (Jossey-Bass, 2000)
Mediating Dangerously: The Frontiers of Conflict Resolution ((Jossey-Bass/Wiley, 2001)
The Crossroads of Conflict: A Journey Into the Heart of Dispute Resolution (Janis Publications, 2006)
Harvard Negotiation Project Publications
Getting to Yes: Negotiating Agreement Without Giving In (Penguin, 1991 revised)
Getting Ready to Negotiate (The Getting to Yes workbook) (Penguin Books, 1995)
Getting Past No: Negotiating Your Way From Confrontation to Cooperation (Bantam, 1981)
Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-Bass, 1988)
Getting Together: Building Relationships as We Negotiate (Penguin Books, 1989)
Difficult Conversations: How to Discuss What Matters Most (Viking, 1999)
The Third Side: Why We Fight and How We Can Stop (Penguin, 2000)
Previously published as Getting to Peace.
Beyond Reason: Using Emotions as You Negotiate (Penguin, 2000)
The Power of a Positive No: How to Say No and Still Get to Yes (Bantam Books, 2007)
Marshall Rosenberg
Nonviolent Communication: Language of Life (PuddleDancer Press, 2003)
Speak Peace in a World of Conflict: What You Say Next Will Change Your World (PuddleDancer Press, 2005)
The Promise of Mediation (Jossey-Bass, 1994)
Kenneth Cloke
Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness with Joan Goldsmith (Jossey-Bass/Wiley, 2000)
Resolving Conflicts at Work: A Complete Guide for Everyone on the Job with Joan Goldsmith (Jossey-Bass, 2000)
Mediating Dangerously: The Frontiers of Conflict Resolution ((Jossey-Bass/Wiley, 2001)
The Crossroads of Conflict: A Journey Into the Heart of Dispute Resolution (Janis Publications, 2006)
Harvard Negotiation Project Publications
Getting to Yes: Negotiating Agreement Without Giving In (Penguin, 1991 revised)
Getting Ready to Negotiate (The Getting to Yes workbook) (Penguin Books, 1995)
Getting Past No: Negotiating Your Way From Confrontation to Cooperation (Bantam, 1981)
Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-Bass, 1988)
Getting Together: Building Relationships as We Negotiate (Penguin Books, 1989)
Difficult Conversations: How to Discuss What Matters Most (Viking, 1999)
The Third Side: Why We Fight and How We Can Stop (Penguin, 2000)
Previously published as Getting to Peace.
Beyond Reason: Using Emotions as You Negotiate (Penguin, 2000)
The Power of a Positive No: How to Say No and Still Get to Yes (Bantam Books, 2007)
Marshall Rosenberg
Nonviolent Communication: Language of Life (PuddleDancer Press, 2003)
Speak Peace in a World of Conflict: What You Say Next Will Change Your World (PuddleDancer Press, 2005)